Enquiries
New requests captured into one tidy record, wherever they arrive.
Home / Services / AutomationHuman in the loop, always
A new enquiry shouldn't become a trail of scattered details and forgotten follow-ups. We build small, purposeful automations that organise the information and prepare the next step, while a person keeps the final say.
01 · The busywork we re-route
Give busywork a better workflow.
The little jobs that eat a day: copying details between tools, chasing replies, remembering who said what. We pick one, make it tidy, and hand you back the time to think.
Follow-ups
Gentle nudges prepared on time, so nothing slips through.
Data entry
Details moved between the tools you already use, without copy-paste.
Reports
The weekly summary assembled for you to check, not built by hand.
Reminders
Deadlines, renewals and call-backs surfaced before they become urgent.
02 · The workflow machine
Feed it the mess.
Drag a messy message into the hopper (or just tap it) and watch it travel through our three stations. Nothing is sent: these are made-up examples.
Today's inbox
Tip: on a keyboard, focus a message and press Enter.
Made-up example
⬇ Drop a message here
1Catchstructure the details
2Preparespot gaps, draft a reply
3You decideapprove or send back
Structured record
Waiting for a message…
The gate
Nothing leaves without your OK.
Human judgement stays in the loop. No automatic promises, quotes or outbound replies in our prototype. Validation uses synthetic examples rather than customer records.
03 · Your Monday
Same Monday.
Same Monday.
Less shuffling.
Flip the switch to see how a typical start of the week could look once the busywork has somewhere to go.
An illustration, not a promise: every business is different.
04 · How we keep it sensible
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🎯
🔐
Small, safe, yours.
A person decides
Automations prepare and suggest. Anything that leaves the business goes past a human first.
Start with one workflow
We pick the single most annoying task, make it reliably better, then decide together what's next.
Your data stays yours
We work with the tools you already trust, and we test with made-up examples before touching real records.
05 · How we work
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Start narrow. Make it count.
Find the friction.
We sit with the people doing the task and map where details get lost, copied or forgotten.
Build the useful part.
One focused workflow, tested on synthetic examples, easy for your team to review.
Prove the difference.
We check reliability and effort in practice, then decide together what comes next.
Will it send emails or quotes on its own?
Not unless you decide it should. Our default is that automations prepare drafts and records, and a person approves anything that goes out.
Do we need to change our tools?
Usually not. We start with what you already use (your inbox, forms, spreadsheets and so on) and connect the pieces where it makes sense.
What's a good first workflow?
Something frequent, a bit tedious and easy to check: new enquiries, follow-up reminders, or moving details from a form into a list are classic starters.
Is AI involved?
Only where it genuinely helps, for example drafting a reply or pulling details out of a message. Lots of useful automation needs no AI at all. See our AI page for more.
More from the studio
Other ways to make room.
Tell us about the task, who does it and the part that gets in the way. We'll suggest one small, useful first step.
Book a call ↗